Check Out Our New Everyday Occasions Packages! Check Out Our New Everyday Occasions Packages!
Rise to the Occasion Tent and Party provides satisfied customers across Southeastern Ontario with the professional set up of all of their tent requirements and party supplies for weddings, trade shows, fairs and festivals. We rent everything required to make your special event truly memorable – tables and chairs, dishes, flatware, glassware, linens, dancefloors, and much more!
Peak Frame Tents
Renting Policies & Guidelines

Payment Info

We accept payment by cheque, Visa, Mastercard or debit. 

A 50% deposit is required on all orders. Total rental amount is due at time of delivery or customer pickup.

Pricing

Prices quoted are for one-day use only. Weekly and monthly rates are available upon request. Equipment is priced for time out whether it is used or not.

Placing Your Order

All rentals are on a first come first serve basis, so the sooner you can place your order, the better. Even if you do not know your exact guest count, it is best to reserve your tents or party rentals well in advance and then make adjustments later if necessary. A reservation is made and confirmed upon receipt of a deposit.

Changing or Cancelling Your Order

All additions, deletions or changes to your order must be made at least 48 hours prior to delivery. Additions to your order are subject to availability.

All deletions are subject to a 50% cancellation charge.

All deposits are non-refundable, unless Rise to the Occasion Tent and Party cancels the order due to severe inclement weather that makes tent installation unsafe for our staff and your guests.

Deliveries

Delivery will be made to ground level, backyard tent area or to a location accessible to our delivery vehicle.

Customers can also come to our warehouse to pick up their rental items. Our staff will assist you in loading your items but the customer is responsible for protecting their vehicle and our equipment.

Delivery Charges

Delivery charges are determined according to the location. Delivery is available in Kingston for all orders over $200. Delivery is available outside of Kingston for all orders over $400. Please see the chart below for details.
Within Kingston (min. $200 order) 40.00
30 mins outside of Kingston, i.e. Napanee
(min. $400 order)
65.00
Picton, Belleville & Brockville (min. $400 order) 130.00
Trenton (min. $400 order) 165.00
Wolfe Island, Howe Island and Amherst Island (min. $400 order) 500.00
Extra 30 mins outside of Picton, Belleville, Trenton or Brockville, in addition to area cost 65.00

Delivery Hours

Normal delivery hours are from 8am to 6pm every day of the week. After hour deliveries are available for an additional charge. Tents are typically set-up Wednesday, Thursday and Friday for weekend parties.

Site Checks

A site check must be performed for any tent rental.
Site Check Within Kingston 70.00
30 mins outside of Kingston (ie. Napanee) 95.00
Picton, Belleville & Brockville 160.00
Trenton 195.00
Wolfe Island, Howe Island and Amherst Island 250.00
Extra 30 mins outside of Picton, Belleville, Trenton or Brockville, in addition to area cost 65.00

Utility Locates

In advance of a site check, we request that all property owners perform a utility locate in the area where the tent is going to be installed. Most municipalities will do this for free for domestic properties. Call your municipal office or visit the On1Call website for more details or to book a locate.

Permits

Some tents will require a building permit. We can procure a permit on your behalf for a fee, or you can obtain the permit yourself. Pricing and requirements vary depending on municipality.

Setup and Take Down

Rise to the Occasion Tent and Party sets up and takes down all heavy equipment such as tents, dance floors, stages and globe lighting. Other items such as tables, chairs, linens and glassware can be setup by us for a fee, or can be setup by the customer or caterer. We do not set up mini lights.

Protecting Equipment and Property

All equipment must be left indoors, under a tent or covered to protect equipment from weather conditions.

We reserve the right to remove or refuse to install any tent which in our opinion will do possible damage to our equipment or to anyone’s property.

Missing, Damaged or Broken Equipment

Extra charges will be added for missing, damaged or broken equipment. Torn or burned linen are subject to replacement cost.

Returning Your Rentals

After your event is over, all rentals must be properly prepared for pickup or return. Tables must be folded and chairs must be stacked. All glassware, flatware or dinnerware must be placed in original containers. Linens must be folded.

All equipment must be returned to original spot of delivery.

Inclement Weather Conditions

Tents and canopies are not permanent structures and are susceptible to weather conditions. To protect the safety of our staff and your guests, we reserve the right not to install a tent during inclement weather such as thunderstorms or severe winds, snow, rain or cold. We will provide as much notice as possible before cancelling a tent installation due to such conditions.
Tel: 613-544-5835  •  Toll Free: 1-800-281-8819  •  Fax: 613-536-5463  •  Toll Free Fax: 1-888-516-5463
520 Gardiners Road, Kingston ON K7M 3X9

Copyright © 2011 Rise to the Occasion Tent and Party. All Rights Reserved.
Rise to the Occasion Tent and Party is a division of Rise to the Occasion Event Supplies Inc.
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